Welcome guests before they check in
Sound Trip plays short welcome messages during ride arrivals to your property. Positioned as an extension of the guest experience, not a campaign — calm, helpful, concierge-style audio that reinforces your brand before the lobby.
How Sound Trip works for hospitality
Simple, controlled, and intentional — your welcome message plays naturally during guest arrivals.
Guest sets destination to your hotel
When a guest books a ride to your property, they enter your hotel address as their destination in their rideshare app.
Welcome message plays during final minutes
During the final minutes of the ride, your short welcome message automatically plays through the car's audio system.
Message includes arrival info or amenities
Your message can include arrival instructions, valet information, check-in guidance, or highlights of your amenities — whatever sets the right tone for arrival.
You get confirmation that it was played
Every verified play is tracked and confirmed — the message fully played, the car was in motion, and the destination matched your property.
Why ride-time audio
The ride is the only moment when guests are captive but relaxed, thinking about arrival, with no competing visual noise.
- Guests aren't scrolling or rushing yet — they're forming first impressions
- They're thinking about arrival and what's nearby
- Audio feels personal and helpful, not intrusive
- No interruptions mid-ride — only during the final approach
Use cases for hospitality
Welcome message before arrival
Set expectations and create anticipation with a warm welcome message that plays as guests approach your property.
- Reinforce brand identity before the lobby
- Highlight key amenities or services
- Create a seamless arrival experience
Valet and entrance instructions
Guide guests smoothly to the right entrance or valet area, especially helpful during peak times or for properties with multiple entrances.
- Direct guests to the correct entrance
- Provide valet drop-off instructions
- Reduce confusion and improve flow
Check-in guidance during peak times
Help guests prepare for check-in, especially useful during busy periods when front desk queues can be long.
- Prepare guests for check-in process
- Mention mobile check-in options
- Set expectations for wait times
Dining, spa, or rooftop reminders
Promote on-property amenities at the perfect moment — when guests are arriving and thinking about their stay.
- Remind guests about restaurant reservations
- Highlight spa services or rooftop access
- Drive engagement with property amenities
Built for all hospitality properties
From boutique hotels to luxury resorts, Sound Trip enhances the arrival experience for every type of property.
Hotels
Urban and suburban hotels of all sizes
Resorts
Destination resorts and vacation properties
Boutique Properties
Independent and boutique hotels
Branded Residences
Luxury residential properties
Trust and validation
Hospitality buyers need reassurance that this won't annoy guests, break privacy rules, or feel off-brand.
- Privacy-first — no personal data collected, no recording of conversations
- Played only near arrival — no interruptions mid-ride
- Brand-safe voice & tone control — you approve every message
- Optional reporting and verification — see exactly when and where messages played
- No action required from guests or hotel staff — completely automated
How it works operationally
Drivers are distribution partners, not the hero. Messages play through an existing driver network that's already embedded in real rides.
- Messages play through an existing driver network
- Drivers are incentivized to let messages fully play
- No action required from the guest or hotel staff
- This isn't experimental — it's already embedded in real rides
Launch a welcome message at your property
See how arrival audio works. Try it at one property — launch in days, not months. No long-term commitment.
Get a hospitality demo